Laptop warranty has expired.Īny suggestions to solve the problem? Thanks in advance. I also found and installed the proper graphic drivers from AMD and Intel for my laptop (based on my video cards, cpu and OS) but no result also. Through Dell Support (according to laptop's service tag) I downloaded and installed both recommended graphic drivers for my laptop (AMD Radeon HD 7670M version 8.982.6.0 ,A01, and AMD Radeon HD 8730M version 9.0.12.1 ,A03) with no result. I ran system scan through Dell Support Assist (both default and stress) but showed no problem. Video Cards are recognized in system info through Dell Support Assist, but I can't run tests on them (the button disappeared) as I used before. Catalyst Control Center doesn't work at all, and Intel Graphic Control Center has disappeared. Suddenly, yesterday both cards indicate problem in Device Manager. Try to source a Windows 10 AMD driver that is more than 6 months old, those do tend to be more compatible and reliable compared to the new drivers. I have a Dell Inspiron 3521 i3-3227U 1.90 GHz Win 8 64bit, with Video Cards as recognized: However, Dell do not provide Windows 10 drivers for your system, they only support that up to Windows 8.1.
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